Order Cancellation Policy

We recognize that situations may arise where you need to cancel an order. The following outlines how cancellations are handled.

1. Cancelling Orders Before Shipment

For orders that have not yet been dispatched, you may request cancellation through any of our service channels. Upon approval, you will receive a full refund equal to 100% of the amount paid, with no fees applied.

2. Orders Already Shipped

Orders that have already been shipped cannot be canceled. If you still wish to proceed, you may request a return after receiving the item. Please follow the return instructions provided with your shipment or reach out to our customer service team.

3. Refund Details

Processing Time: After your cancellation request has been approved, refunds are processed within 1 to 5 business days.

Refund Method: Refunds will be issued using the original payment method used for the purchase.

4. Support and Contact

If you have any concerns or require assistance with canceling your order, please contact us through our customer service channels at any time.

Phone:+1 (214) 560-7938

Email:contact@bosknest.com

Address:1009 CHERRYWOOD DR,GARLAND,TX 75040,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)